Major works
Section 20 leaseholder checklist
Verify that your landlord has followed every stage of the statutory consultation process. Tick each item as you confirm it — your progress saves automatically in your browser.
Respond to the notice
Stage 1 is a Notice of Intention. Stage 2 is a Statement of Estimates. These are different letters.
Template
Section 20 Stage 1 observation letter
Create a Stage 1 observation on a Notice of Intention.
Create Stage 1 responseTemplate
Section 20 Stage 2 observation letter
Create a Stage 2 observation when estimates have been issued.
Create Stage 2 response
The £250 per leaseholder cap applies if your landlord fails to complete any stage correctly. Keep copies of every notice you receive — you may need them at the First-tier Tribunal.
Must be in writing and addressed to each qualifying leaseholder individually — a notice pinned to a noticeboard does not count.
Vague descriptions like 'general repairs' are insufficient. The notice should identify the specific works so you can make an informed response.
The 30-day consultation period is a statutory minimum and cannot be shorter. Check the date on the notice and note your deadline.
A named contact with an address or email must be provided — a general telephone number alone is not sufficient.
You have a statutory right to nominate a contractor to provide a quote. The landlord must consider any nomination received within the 30-day window.
Send within the 30-day window. Use recorded post or email with a read receipt and keep a copy.
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Disclaimer: This checklist is for general informational purposes only and does not constitute legal advice. The law around Section 20 consultation is fact-specific — if you are considering a Tribunal application, please seek advice from a solicitor or specialist leasehold advisor.